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Paraflow is implementing important projects in the public administration, financial sector, industry, education and commerce. As a result of Paraflow's work, there have been a number of developments in integrated computer and communication systems that have been introduced for the first time in Bulgaria.

In this section you can taka a look at some of Paraflow's significant projects.

Building one of the world's most advanced e-justice systems

The Malawi prosecution and judiciary case management system created by Paraflow is an innovative approach based on the Microsoft Share Point platform with integrated tools for digitalization and biometric authentication.


„Paraflow has built a top case management system for us. A new era has begun for the judiciary where, through IT, staff and court users can easily access the courts and get instant information about that status of cases they are involved in and what the next stage will be. Together with our IT partner, we have produced a very efficient and effective case management system.“

Dunstain Fipaumutima MWAUNGULU
Malawi Supreme Court

Customer Stories   

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Building a private cloude IT infrastructure at UniCredit Bulbank 

As a result of the large private cloud project 90% of the bank’s infrastructure is virtualized, the efficiency of recovering after technical problems is increased and the use of resources is fully optimized.

Paraflow was involved with three of the Cloud’s systems – design, delivery and implementation of the network (Cisco), delivery and implementation of the Cloud’s server (HP), implementation of the software (Microsoft Hyper-V) and migration of existing applications.


„"After the successful implementation of series of infrastructure projects in the period 2010 - 2015, now we have IT environment that provides high availability and fast disaster recovery."

Director of the ICT Management Department at UniCredit Bulbank

Computerworld Bulgaria 

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The American university in Bulfaria with a technological platform for interactive learning

The American University in Bulgaria (AUBG) has the most advanced network technology platform for interactive learning in the country. The project facilitates the educational and research process, and provides connectivity to students and teachers according to global standards. It was implemented in partnership with Hewlett-Packard (HP).

„Hewlett Packard and Paraflow gave the AUBG the opportunity to provide in-depth thorough connection for living and education, a world class level that enables our students to have access to information as well as academic content in a given time and in a given place.”

President of the American University in Bulgaria

CIO Bulgaria


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Technological integration of the Electronic communications network and the National public administratio network 

The project for technological integration of the Electronic communications network and the National network of public administration was given a special award for exclusive contribution to the development of e-services in the administration at the ceremony "IT Project of the Year". It is an extension of the project to build the National network of public administration – NAMDA, which has been realized for 14 years. The manager of the project in his first phase was Nikolay Avramov – Managing Director of Paraflow Communications.

 „This network is a unique example of the joint efforts of several organizations that worked together on such a complex project and launched the cloud e-government in Bulgaria. This integrated network can become the "gravitational force" around which the fragmented efforts for an e-governance can unite. "

Executive Director

Computerworld България


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A web system optimizes the printing costs at BACB

Paraflow implemented a program to optimize printing costs and fast delivery of consumables at the Bulgarian-American Credit Bank (BACB). The solution automates the procurement of original consumables throughout the whole office structure of the Bank

„Thanks to the detailed reports an accurate analysis has been already made of whether the devices in the office network of the bank are correctly distributed and optimally loaded. "

IT Manager 
Bulgarian American Credit Bank | Technews  

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Implementation of a customer service center at Sopharma Trading and it`s integration with the rest of the company’s systems

„The successfully performed implementation of the Customer Service Center at Sopharma Trading AD, through the Paraflow integration platform with the ERP and CRM software, allowed for the Call center to recognize automatically the customers from an incoming call. By identifying the customer, the call is put through to a group of agents servicing the particular region. When answering the call, the operator receives information about the client’s name, account number, current credit limit, available Help Desk open tickets, customer priority, price levels, execution rate of the sales target and the next best delivery time. "

Sofarma Traiding

| Computerworld България


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 More projects from Paraflow


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