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The American University in Bulgaria with a technological platform for interactive learning
The American University in Bulgaria (AUBG) has the most advanced network technology platform for interactive learning in the country. The project facilitates the educational and research process, and provides connectivity to students and teachers according to global standards. It was implemented in partnership with Hewlett-Packard (HP).
„Hewlett Packard and Paraflow gave the AUBG the opportunity to provide in-depth thorough connection for living and education, a world class level that enables our students to have access to information as well as academic content in a given time and in a given place.”
President of the American University in Bulgaria
 CIO  Bulgaria
Implementation of a Customer Service Center at Sopharma Trading and it`s integration with the rest of the company’s systems
„The successfully performed implementation of the Customer Service Center at Sopharma Trading AD, through the Paraflow integration platform with the ERP and CRM software, allowed for the Call center to recognize automatically the customers from an incoming call. By identifying the customer, the call is put through to a group of agents servicing the particular region. When answering the call, the operator receives information about the client’s name, account number, current credit limit, available Help Desk open tickets, customer priority, price levels, execution rate of the sales target and the next best delivery time. "
Sofarma Traiding
Computerworld Bulgaria
Building a Private Cloud IT infrastructure at UniCredit Bulbank 
As a result of the large private cloud project 90% of the bank’s infrastructure is virtualized, the efficiency of recovering after technical problems is increased and the use of resources is fully optimized.
Paraflow was involved with three of the Cloud’s systems – design, delivery and implementation of the network (Cisco), delivery and implementation of the Cloud’s server (HP), implementation of the software (Microsoft Hyper-V) and migration of existing applications.
"After the successful implementation of series of infrastructure projects in the period 2010 - 2015, now we have IT environment that provides high availability and fast disaster recovery."
Director of the ICT Management Department at UniCredit Bulbank
Computerworld Bulgaria
Building one of the world's most advanced e-justice systems
The Malawi prosecution and judiciary case management system created by Paraflow is an innovative approach based on the Microsoft Share Point platform with integrated tools for digitalization and biometric authentication.
„Paraflow has built a top case management system for us. A new era has begun for the judiciary where, through IT, staff and court users can easily access the courts and get instant information about that status of cases they are involved in and what the next stage will be. Together with our IT partner, we have produced a very efficient and effective case management system.“
Dunstain Fipaumutima MWAUNGULU
Malawi Supreme Court
A web system optimizes the printing costs at BACB
Paraflow implemented a program to optimize printing costs and fast delivery of consumables at the Bulgarian-American Credit Bank (BACB). The solution automates the procurement of original consumables throughout the whole office structure of the Bank
„Thanks to the detailed reports an accurate analysis has been already made of whether the devices in the office network of the bank are correctly distributed and optimally loaded. "
IT Manager 
Bulgarian American Credit Bank  
Technological integration of the Electronic communications network and the National public administration network 
The project for technological integration of the Electronic communications network and the National network of public administration was given a special award for exclusive contribution to the development of e-services in the administration at the ceremony "IT Project of the Year". It is an extension of the project to build the National network of public administration – NAMDA, which has been realized for 14 years. The manager of the project in his first phase was Nikolay Avramov – Managing Director of Paraflow Communications.
„This network is a unique example of the joint efforts of several organizations that worked together on such a complex project and launched the cloud e-government in Bulgaria. This integrated network can become the "gravitational force" around which the fragmented efforts for an e-governance can unite. "
Executive Director
Computerworld Bulgaria
  • Modernization of Unicredit Bulbank's network infrastructure.
  • Building a platform Information system "Student" at the University of National and World Economy
  • Support of the corporate communications network, computer equipment and desktop administration in the branch network of the telecommunication company.
  • Building a high performance platform with blade servers for virtualization in the two UBB data centers.
  • Delivery of supplies and their collection for recycling from the Central and Territorial Unit of NSSI, part of the Paraflow GreenPrint print management solution, which contributes to environmental protection.
  • Building of a National Educational network of the schools in Bulgaria
  • Building a fiber optic backbone network between the three largest Universities in Sofia – University of National and World Economy, Sofia University and Technical University of Sofia (Academic Network TEMPUS JEP +)
  • Implementation of ERP and BI systems at Baumit Bulgaria
  • Building of an integrated Contact Center at DSK, it`s implementation with the main bank systems and development of the IT infrastructure
  • Building, maintaining and developing the overall corporate communication infrastructure at CIBank
  • Maintenance of corporate communication network and computer equipment throughout the country of Piraeus Bank and implementation of projects related to the changes automation of IT infrastructure
  • Implementation and maintenance of integrated communications, server and IT infrastructure with virtualization and backup at DB Schenker Bulgaria
  • Implementation of solutions related to various aspects of network security, information security and prevention of data leakage in most of the banking and insurance institutions in the country, big industrial companies, public organizations and service providers
  • Implementation of a platform offering cloud services at ICN.BG
  • Implementation of CRM at BNP Paribas
  • Establishment of contact center integration with CRM and implementation of BI system at the National Insurance Institute
  • Implementation of Call Center at EOS Matrix
  • Design and implementation of Help Desk at the National Social Security Institute
For any further information and consultations, please do not hesitate to contact the Paraflow's Team.
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