PARAFLOW is a leading Bulgarian IT company with over 25 years of experience. As an innovator in the implementation of technological concepts and leader in the deployment of business applications, communications technologies and IT solutions the company is among the primary system integrators on the Bulgarian IT market. Paraflow has successfully implemented projects in the field of corporate information infrastructure, business intelligence and analysis, mobile sales, cloud computing and information security. The company has covered diverse market segments such as: Finance, Education, Healthcare, Public Administration, Energetics and Utility, Commerce, Industry.
Paraflow Fact Sheet
  • Established in 1995 in Sofia
  • Ranked among the TOP 5 most successful system integrators in the country 
  • Ranked among the TOP 20  most successful IT companies in the country 
  • Consistent of a team of professionals certified by the world technological leaders
  • Office locations spread across the country – Sofia, Bourgas, Varna, Plovdiv and Stara Zagora
  • A member of the Bulgarian Association of Information Technologies – BAIT, American Chamber of Commerce in Bulgaria - AmCham
Mission
In order to lay the basis for the success of our customers, we have focused our efforts on delivering efficient and modern IT solutions with guaranteed support. Paraflow’s vision of the future is to achieve sustainable development, to conquer new markets and to excel in new technologies. To meet the needs of the business as a leading systems integrator we are aiming at maintaining successful and long-term partnerships with well-established global manufacturers of IT technologies and solutions of the next generation.
Competences and areas of activity
  • Business Applications
  • Cloud solutions
  • Complete network solutions
  • IT Security
  • Solutions for Data Centers
  • Software Infrastructure Solutions
  • Delivery of IT products, service and support
  • Consulting services
Customer Care & Maintenance
  • 24x7 Hotline support
  • Service Desk system for service requests
  • 24x7 Monitoring center for IT infrastructures
  • Service center
  • 3 tech labs
  • Regular training
  • Customer feedback and satisfaction surveys
Certificates
In its business relations Paraflow applies the highest standards of service, quality and reliability.
 
The company introduced the following international standards:
 
  • ISO 9001 | Quality Management System
  • ISO / IEC 27001 | Information Security Management System
  • ISO / IEC 20000-1 | Service Management System 
  • ISO 14001 | Environmental Management System
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Team
Paraflow team has accumulated valuable experience and know-how in implementation, management and development of infrastructure solutions through modern technologies implemented in major companies and organizations. Among them are the largest industrial enterprises in the country, the 10 largest banks, ministries and state agencies, largest telecom operators and successful projects in more than 400 small and medium enterprises.
The company has more than 70 professionals directly involved in system integration, specializing in advanced communication technologies, hardware and software, and structured cabling systems. Each specialist career training path goes through official partners covering the relevant certificates. The main part of the team works together more than 10 years and has experience in implementing and managing large projects. Successful implementation and accumulated know-how of these projects is a testimonial to the possibilities and capabilities of Paraflow. Professional background and experience in project management and implementation of technology in enterprises and organizations allows Paraflow to achieve higher efficiency in a shorter time compared to its competitors while keep and maintain high quality and performance with minimization the risks of subsequent incidents. The specialists professional skills allow offering of optimal integration with existing systems and technologies. Support professionals solve the clients problems on time, with understanding the importance to their business. Our specialists hold more than 100 professional certificates from manufacturers such as Hewlett-Packard Enterprise, HP, Cisco, Microsoft, Citrix, Symantec, and others.
 
  • Extensive experience and know-how in the field of modern information technologies
  • Good knowledge of our clients' business
  • Strong motivation and responsibility
  • Continuous training and qualification
  • Loyalty, trust and а friendly environment
Advantages
  • A team of highly qualified specialists with experience in the deployment and implementation of complete solutions based on the latest technology. A big part of the Paraflow team has been working together for more than 10 years.
  • Successful long-term cooperation with the world’s leading manufacturers of information technologies.
  • Good knowledge of business processes in the financial sector, corporate governance and public administration.
  • Continuous contact with customers and quick response in resolving issues.
  • Provision of comprehensive services related to the design, construction and maintenance of information systems.
  • Wide product range of solutions and services for the needs of each client.
  • More than 25 years of good reputation and Paraflow brand recognition.
  • Open to innovations and changes.
Clients
  • 400 small and medium enterprises
  • The top 10 leading banks in Bulgaria
  • The largest industrial enterprises
  • 12 of the top 100 companies in Bulgaria
  • 10 ministries and government agencies
  • 6 University and 3000 schools
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Projects
Paraflow is implementing important projects in the public administration, financial sector, industry, education and commerce. As a result of Paraflow's work, there have been a number of developments in integrated computer and communication systems that have been introduced for the first time in Bulgaria. Paraflow has experience and know-how in implementing projects and has covered diverse market segments such as: finance, education, healthcare, public administration, energy and utilities, trade, industry. Learn more
Partners
Paraflow has long term cooperation with leading manufacturers of computer and communications equipment and software. Strategic cooperation with official partners is a guarantee for maintaining high standards of quality and performance. 
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Careers
​Paraflow offers great opportunities for career beginning with excellent business development oportunities. It doesn’t matter if you're still a student, you have graduated or you already have a professional attempt, Paraflow can give you possibilities for occupational specialization through its programs for further education and training. The company provides a job for young, motivated and responsible people, competitive remuneration package and professional development.
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CENTRAL OFFICE
Bulgaria, 1700 Sofia
79, Nikola Gabrovski Str.

BRANCHES
SERVICE DESK
Tel: +359 (2) 960 42 00
HOTLINE SUPPORT: 
0700 10 887
office@paraflow.bg
sales@paraflow.bg
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