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Special interview for Manager Magazine with Nikolay Avramov - General Manager and Co-Founder of Paraflow Communications - a leading system integrator and one of the largest Bulgarian IT companies Business management systems assist in making the right and timely business decisions, says Nikolay Avramov, Managing Director of Paraflow Communications - Mr. Avramov, according to the market research, the business is interested in implementing business information systems, including ERP (CRM) and CRM (CRM) systems. In your opinion, what is this due to? - There are some reasons about this growth of „Business Aplications“. These Business Intelligence (BI) systems collect and analyze financial data, unify the production processes, improve business and marketing activities of companies and allow businesses to better understand their customers' needs. These decisions and systems have a convenient and easy to operate interface, that’s why more and more companies implementing them. Our aim in Paraflow – the decisions, that we are implementing, to be easily accessible and convenient for use both by management and specialists at different levels. In order to make the right and timely business decisions, it is important to have real and clear information and the business applications do just that. - Where is the Bulgarian business in the adoption of cloud solutions? - According to a survey by Ipsos Mori 67% of small and medium-sized enterprises (SMEs) in Bulgaria use some kind of cloud service. This research shows that the companies in Central and Eastern Europe are significantly more open to cloud solutions compared to the same business segment in Western Europe. According to another research, companies that have already used cloud solutions, have 2.5 times higher annual profits than their competitors who are skeptical of the new technology. Bulgarian companies highly appreciate the ability to have fast and trouble-free access to their data and analysis from anywhere without investing in their own infrastructure. Successful migration of a company's infrastructure and applications to the cloud requires working with a trusted IT partner with cloud services and a team of certified professionals. - Do you have projects in other countries? - Our team has been working hard to build a case management system in the Supreme Court of Malawi in Southeast Africa. We hope to be able to bring this valuable experience to our territory. As a general manager and co-founder of the leading Bulgarian IT company Paraflow Communications, Nikolay Avramov is among the most experienced and knowledgeable IT consultants in the country. He acquired his MSc degree at St. Petersburg’s State Electrotechnical University LETI and his PhD degree at the Institute of Mathematics at the Bulgarian Academy of Sciences on the topic of “Design of multiprocessor systems”. Later hi continue development of the topic at the University of Manchester, UK. Among his social activities is current membership of the board of Bulgarian Association of Information Technology (BAIT). Photo: Manager Magazine

The leading bulgarian system integrator Paraflow Communications became a part from Cloud Solution Provider (CSP) program of Microsoft. This partnership will reduce the necessary time to provide, configure and manage the services and products offered as part of the cloud of the world technology leader “Like a direct CSP partner, we have the ability to provide comprehensive services, including Office 365, Azure, Dynamics 365 (CRM, ERP), as well as solutions developed by Paraflow. In this way, we help our customers increase their profitability and competitiveness, " said Nikolai Avramov, CEO of Paraflow Communications. "The partnership between Microsoft and Paraflow is almost 20 years old. For so many years, we have implemented many successful projects in a wide range of organizations, leading to improved business processes and optimization of IT costs, "he added. For any further information and consultations, please do not hesitate to contact the Paraflow's Team. #CSP #Microsoft #Paraflow #Partnership

Citizens of the Republic of Malawi are benefiting from one of the most ambitious digital public services projects in African history: an integrated national e-justice system that streamlines processes, eases administration and, most importantly, supports citizen access to a transparent, robust back end system. This means everyone from judges to lawyers to plaintiffs can track cases’ progress. The national case management system was built by one of Bulgaria’s top IT software houses, Paraflow Communications. Building one of the world's most advanced e-justice systems The Malawi prosecution and judiciary case management system created by Paraflow is an innovative approach based on the Microsoft Share Point platform with integrated tools for digitalization and biometric authentication. „Paraflow has built a top case management system for us. A new era has begun for the judiciary where, through IT, staff and court users can easily access the courts and get instant information about that status of cases they are involved in and what the next stage will be. Together with our IT partner, we have produced a very efficient and effective case management system.“ — Dunstain Fipaumutima MWAUNGULU Malawi Supreme Court The team of Paraflow awaits you for more information and advice. Contact us by choosing the most convenient way for you to connect. #justicesystems #Microsoft #Paraflow

Interview with Nikolay Avramov, General Manager of Paraflow Работим с убеждението, че всяка нова технология, която идва отвън, трябва да бъде усвоена бързо от екипа ни и да бъде представена достъпно на клиента, разказва Николай Аврамов, основател и управител на българската ИТ компания НИКОЛАЙ АВРАМОВ е управляващ собственик и един от основателите на "Парафлоу Комуникейшънс" - водещ ИТ системен интегратор. Завършил е Санктпетербургския държавен електротехнически университет ЛЕТИ и е специализирал "Паралелни компютри" в Университета в Манчестър, Великобритания. Защитил е докторска дисертация в Института по математика на БАН на тема "Проектиране на мултипроцесорни системи". Член е на УС на БАИТ. - Господин Аврамов, 20 години много или малко време са за една компания да стане лидер в своя сектор? - Много са. Ако първите 5 години не стане лидер или поне не e достатъчно видима, и следващите 50 години няма да успее. В нашия бранш, който е силно динамичен и технологично ориентиран, най-важни са хората. Нужно е ежедневно да се доказваме. Ключовото организационно умение е мотивацията на отделните специалисти, консултанти и екипа като цяло. В същото време мотивацията в ИТ сектора зависи предимно от интересната работа. Затова се грижа всеки проект да е иновативен и предизвикателен. Работим с убеждението, че всяка нова технология, която идва отвън, трябва да бъде усвоена бързо от екипа ни и да бъде представена достъпно на клиента. - Коя е най-иновативната технологична концепция, реализирана от вашия екип? - Стараем се да бъдем винаги актуални и въпреки че не ние създаваме технологиите, нашият успех зависи от това колко удачно успеем да пренесем ИТ новостите в бизнеса на нашите клиенти. Проектът, който ни създаде като компания, бе Националната мрежа на държавната администрация, която започна да се гради през 1998 г. и продължи повече от 14 години, като в голяма част от времето се работеше без никакво финансиране. Горди сме, че идеята и реализацията бяха наши. Друг емблематичен наш проект бе най-голямата VPN мрежа в Европа, която обедини над 3 хил. училища през 2006 година. - Как се променят изискванията на клиентите към системните интегратори на ИТ решения и съответно как вие отговаряте на тях? - Преди 20-25 години клиентите бяха с далеч по-скромни възможности, но бяха много добре технологично информирани. Те водеха процеса при избор на ИТ решение. В момента клиентите търсят ниски цени, а технологичната информираност за най-доброто и ефективно решение оставят на нас. Предполага се, че те имат друг основен бизнес, на който е посветено вниманието им. В крайна сметка така се случи промяната, че в момента клиентите ни ценят повече отпреди, защото ние винаги сме "малко" по-информираните и успяваме да предложим по-добрите решения от тези на конкурентите. - Каква е вашата дефиниция за успешно завършен ИТ проект? - Когато клиентът е доволен и дойде за нов. Работим само по обозрими проекти, които имат кратки срокове, икономически смисъл и конкретно очаквани резултати. Клиентите нямат търпение и искат нещата да се случват по-бързо. Така една година стана максимално дългият срок за реализация дори на най-сложния проект. - Кое е конкурентното предимство на българските ИТ компании и как очаквате да се развива секторът у нас идните години? - Конкуренцията в сектора е прекалено голяма. Категорично съм "за" аутсорсинг компаниите у нас, които продават услуги в чужбина, но в същото време ИТ фирмите, които оперират на местния пазар, са наистина много. Последните години имаше малки, а и големи ИТ компании, които изчезнаха, защото бяха изцяло търговски ориентирани. Очаквам тенденцията да продължи. Другото ми очакване е държавата чрез готвения закон за електронното управление да се опита да се намеси по-активно в реализацията на проектите. Към статията в списание Мениджър автор: Венцислав Савов, фотограф: Диана Георгиева

interview for CIO Magazine, Bulgaria While we’re working we believe that every new technology has to be known very well from our team Nikolay Avramov - Director of Paraflow Communications, Manager Magazine While we’re working we believe that every new technology has to be known very well from our team and to be available to the client, said Nikolay Avramov - Director and Co-Founder of Paraflow Communications, Manager Magazine - Mr. Avramov, are 20 years enough for a company to be a leader in its sector? - If the company does not become leaders for the first 5 years, it will not succeed for the next 50 years. The most important organizational skill is the motivation of individual specialists, consultants and the whole team. At the same time, the motivation in the IT sector depends on the interesting work. That's why I make sure that every project is innovative and challenging. While we’re working we believe that every new technology has to be known very well from our team and to be available to the client - What is the most innovative technology implemented by your team? - The project that created us as a company was the National Network of State Administration. The project started in 1998 and lasted for more than 14 years, most of the time working without any funding. We are proud that the idea and the realization were ours. Another iconic project of ours was the largest VPN network in Europe, which brought together over 3,000 schools in 2006. - How do customer‘s requirements for system integrators of IT solutions change? And accordingly, how do you respond to them? - Customers had far more modest opportunities 20-25 years ago. Then they were very well technological informed and they chosed the solutions. At the moment, customers are looking for low prices, and we have to choose which is the best and most effective solution for them. Now, our customers are valuing us more because we are always "a little" more informed and we're managing to offer better solutions. - What is your definition of a successfully completed IT project? - When the customer is satisfied and came for a new one. We are working on projects that have short deadlines, economic sense and specifically expected results. The customers are impatient and want things to happen faster. Thus, one year became the longest period for realization of even the most complex project. - What is the advantage of the Bulgarian IT companies? How do you expect the sector to develop in our country in the coming years? - The competition is fierce. I am definitely "for" the outsourcing companies in our country, which sell services abroad. Although, there are many IT companies that operate in the local market. In recent years, commercially oriented IT companies have disappeared. I expect the trend to continue. I also expect, the government will try to intervene more actively in the implementation of the projects through the prepared law on e-government. #interview #IT #CIO