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  • Solutions for your workforce

    Your employees need the right technology and services for where and how they work. Here are just a  few solutions we offer. Work from everywhere. Enable your workforce to be a force for growth from anywhere HP & Poly HP + Poly: seamless collaboration in and out of the office Help people share ideas and advance projects with colleagues located anywhere with crystal-clear audio and video built into HP PCs, and Poly conferencing solutions that deliver incredible sound and visuals in any space. HP conferencing solutions. Notebooks with HP conferencing solutions improve collaboration from any location. HP Elitebook series notebooks allow users to see every detail with the latest webcam, and HP Auto Frame brings you into focus no matter how you move, so you always stay in the picture. All-in-one The world’s most sustainable PC portfolio, using the most recycled materials, leading in circularity, and going beyond to deliver climate action, human rights and digital equity Premium Portfolio/ Boosted Productivity with hardware offerings Stay connected, engaged and in the flow in and out of the office with HP PCs that deliver responsive performance and solutions that adapt to every way of working. Security The world’s most secure PC’s with HP Wolf Security Work anywhere worry-free with the world’s most secure PCs protected with hardware-enforced, full-stack defense. HP Wolf Security is better for business Effective Full-stack security: Layered resiliency from hardware to cloud Endpoint isolation stops what NGAV and EDR can’t even see Printers with advanced detection and self-healing capabilities Efficient Integrated IT and security risk management Fewer alerts and false positives Reduced endpoint incident analysis and remediation Productive Manage risk without disrupting user experience Enable work without worry, anywhere Rapid IT disaster recovery at scale Simplified Device Management Enhance operational efficiency with flexible device management solutions. Learn more For any further information and consultations, please do not hesitate to contact the Paraflow's Team.

  • Paraflow is a partner of 'Intelligent IT 2024: Shaping the Future of Technology and Business'

    Modernize your business, edge to cloud Join us on Feb 27th to get a first-hand look at how the convergence of Edge, Hybrid Cloud and AI will shape the future of your business. Register here

  • Everything as a Service - Game changer!

    The business model offered by Paraflow has been absolutely mainstream over the past years More devices that require control and protection. Even more operating systems needing support. And more and more providers to coordinate. This is the reality and businesses require new type of service related to the selection, purchase and management of IT resources. The leading Bulgarian IT company #Paraflow, in partnership with #HP, offers the all-encompassing Everything-as-a-Service solution, which combines all this by combining hardware, analysis and service management at every stage of the device life cycle with special attention to security. The Everything as a Service (EaaS) formula is rapidly entering the modern world of digital transformation and offering managers more freedom to operate with their resources by reducing their capital costs. EaaS is an extremely attractive and flexible business model in which the customer pays only a predefined monthly amount for the services which he receives. Everything as a Service from #Parflow helps companies optimize their IT assets and resources and have a full-fledged workplace that includes: PC Print Media Service (MPS) Office 365 Protection and security Monitoring, prevention and analysis of the condition of the devices VPN Paraflow consults companies in choosing the most appropriate devices and configurations - computers, printers, MFPs, mobile devices, monitors the achievement of low costs for quality printing and takes care of the supply of consumables. The IT company provides support from qualified specialists throughout the contract period. The model allows to conclude only one contract, but with many options, tailored to the specific business needs and realities. Diagram of how Everything-as-a-Service works #EaaS #Paraflow #HP #Remotework #Office #Optimization #Protection #Security #MPS

  • Happy Easter!

    Wishing you a happy Easter filled with blessings and happiness! For delightful warm beginning! #Easter#Beginning#Blessings#WeAreParaflow#WeareFamily

  • Internship Program

    The leading Bulgarian IT company Paraflow Communications announces Internship Program. It gives to young people the chance for practical training with new information technologies and work in a professional business environment. The selected trainees in the new program will have the opportunity not only to learn about the functioning of the company closely, but will also be involved in real cases and projects. Programme range Paraflow’s Internship Program is intended for students from these specialties: Computer Systems and Technologies, Communication Engineering and Technologies, Telecommunications, Mathematics and Informatics, Information Systems, Information Security, Software Engineering, Computer Science, Network Technologies, Business Informatics. Terms and conditions for application To participate in the program the students must have motivated to acquire skills and knowledge in IT. The candidates may apply to the programme by filling: ONLINE APPLICATION FORM or send CV and cover letter to email: In the cover letter, the candidates have to describe their skills, interests and ambitions for the future. To interview will be admitted only those candidates, who have been selected by documents. Programme content The Internship Program is appropriate to students, who have knowledge and are interested in those directions: Business management solutions Software solutions Network solutions Technical support and service Sales At the beginning, there will be a basic training for approved candidates to learn about the company's activities and departments. Each of them will work on specific tasks, related to projects implemented by the company. There will be provided a rich library of specialized literature and technical labs. The internship lasts from one to three months. Internship attestation Each one of the interns will receive an individual assessment of its supervisor, a recommendation and a remuneration. An internship contract will be signed with the approved candidates. A permanent contract can be offered to the applicants with best performance. #internship #paraflow #dreamteam

  • The future of Contact Centers

    Optimize the customer experience Improving the customer experience is critical to finding and keeping customers. And by integrating collaboration and contact center solutions in your organization with Cisco and Paraflow, you can improve productivity, drive efficiency, and reduce costs. A future-proof investment that saves you money today. It’s more than just a contact center. Now, customers can connect when and how they want—via chat, text, social, email, or call. Flexible customizable platform. Boost customer satisfaction with complete customer history at your fingertips. Agents can tailor future interactions based on real-time visibility of feedback and customer history for more personalized service. Open APIs and cloud-based microservices deliver a next-generation, fully customizable platform. Provides ultimate scalability and flexibility, integrating with your preferred CRM and business applications. Delightful customer experiences 72% of customers are unhappy with the fragmented approach and demand better experiences. Contextual experience management 70% of agents say the inability to track the history of customer interactions is a problem for contact centers. Flexible customizable platform 93% of agents feel technology is essential for creating better agent experiences. They want greater control, management, and integration of all business applications. Our contact center solutions are enterprise-grade, but they aren’t just built for enterprises: they’re built for companies of all sizes. Next-generation, fully customizable cloud contact center from the market leader. Our clients: Implementation of a Customer Service Center at Sopharma Trading and it`s integration with the rest of the company’s systems Computerworld Bulgaria | Digitalk „The successfully performed implementation of the Customer Service Center at Sopharma Trading AD, through the Paraflow integration platform with the ERP and CRM software, allowed for the Call center to recognize automatically the customers from an incoming call. By identifying the customer, the call is put through to a group of agents servicing the particular region. When answering the call, the operator receives information about the client’s name, account number, current credit limit, available Help Desk open tickets, customer priority, price levels, execution rate of the sales target and the next best delivery time. " Svetlana SUBOTINOVA, Sofarma Traiding “The support we receive from Cisco & Paraflow team, and the partnership we’ve made with them, has helped our business grow.” — IT Director , Top 10 bank “Contact Center provided a quick and easy way to handle the call volume coming in and keep track of trends so we could forecast and plan accordingly.” — IT Systems Analyst, Global 500 Banking Company “Contact Center was one of the best technology investment decisions we’ve ever made.” — Director of IT Infrastructure, energy services industry Four reasons to choose Cisco Contact Center by Paraflow Portfolio from a trusted brand Cisco offers a vast portfolio of products, including contact center, calling, meetings, team collaboration, and devices. Flexible cloud migration Cisco Collaboration Flex Plan offers on-premises, cloud, and mix options with common UX and provisioning that let you migrate at your own pace. Unified open platform Our open, flexible cloud architecture allows customization and application integrations, as well as seamless management and user experiences. Intelligent journeys Cisco Contact Center solutions provide AI-powered cognitive agent and customer experiences, and an in-depth view of your customer's journey. What is on the minds of contact center leaders? Cisco interviewed 700 contact center executives from seven countries and over 10 industries on their challenges and successes in running a contact center. See what they had to say. 62% plan to implement a cloud contact center within the next 18 months 53% of contact centers report into a Customer Experience Executive 70% experience a reduction in call volumes when chatbots are deployed Cisco Contact Center solutions by Paraflow On-premises contact center Cisco offers solutions for small, midsize, and large contact centers. Cloud applications Cisco offers additional applications for your on-premises or cloud contact center. The Future of Contact Center: Cisco and AI Pave the Way - Tod Famous, a 20 year veteran of the Contact Center industry.

  • Merry Christmas and Happy New Year from Paraflow

    Have a blessed and starry Christmas! Let the thread of prosperity lead you throughout 2023!

  • HP Original Toner Cartridges

    Get professional-quality documents from first page to last, and avoid costly reprints with reliable, easy-to-replace cartridges. HP Original Ink & Toner WHY BUY ORIGINAL HP TONER CARTRIDGES? Business productivity and environment matter. HP designs toner cartridges to be easy to use, dependable, secure, and part of a closed-loop economy. Reason to buy Original HP print cartridges (because counterfeit cartridges are illegal), the list of benefits make loyalty seem obvious. Outstanding value They deliver exceptional value and reliable performance with lower total cost of printing. Counterfeits drain productivity and increase printing costs with reprints and poor-quality results. Exceptional quality HP print cartridges enable fast, efficient printing and impressive results. HP printing is backed by 20 years of research and development. Counterfeit cartridges provide no assurances of quality. FIND THE CARTRIDGES THAT BEST SUIT YOUR PRINTING NEEDS For any further information and consultations, please do not hesitate to contact the Paraflow's Team. #PrintManagement #Original # Toner #Cartridges

  • Paraflow with a special award for a support of digital learning

    On 29th of June, the final of the competition of #BAIT "Digital Innovators in Education" was held, under the patronage of the Minister of Education and Science, which awarded Bulgarian teachers with outstanding contributions in 2021. Paraflow received a special diploma "for a support of digital education at Hristo Botev Primary School, Glozhene village, Kozloduy municipality. Twelve Bulgarian teachers were awarded in the competition, and the first prize for "multiplication of innovative learning solutions" was awarded to Iliana Todorova Ilieva-Dabova from the Bulgarian Sunday School "St. Sedmochislenitsi"/ Holy Septuagint/ Seven Saints Church in Tarragona - Reus and Bulgarian Sunday School "St. St. Cyril and Methodius" in Barcelona. Congratulations to all the excellent teachers! We wish them a happy summer and а very successful school year 2021/2022!

  • 5 Reasons to Choose Cloud Solutions for Your Business

    Cloud solutions give us many opportunities to achieve more with less cost and effort #1 Reduced administrative costs Physical hardware, support, and other administrative costs are expensive if you maintain them by yourself. The use of cloud services eliminates the costs of managing and maintaining IT resources. #2 Reliability and security When you are storing important data and business processes in the cloud, you can be sure that you will not lose any information in the event of a disaster. And the control over access to information and archiving are continuous and automated. #3 Easy data management and automation Cloud services allow information management and process automation. #4 Flexibility The Resource management will be according to the needs of the business – you will reduce or increase the used resources without the need for additional capital costs. #5 Communication to another level Cloud solutions provide an access to your data from anywhere. Our certified specialists at Paraflow will help you to choose the best solution for your business. We are waiting for you! #cloud #business #paraflow #success #azure

  • The Paraflow Team wishes you bright and loving holidays!

    'The very first #Easter taught us this: that life never ends and love never dies.'

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